FAQ

At HighTechBusinessCards.com, we've done our best to create a Web site that anticipates our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, call us or send us an e-mail .

Click here if you want a printable version of these questions
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[CUSTOMER SERVICE]
How long does it take to receive my CD Business cards?
How long does it take to receive my CD Resume cards?
How do you address privacy issues regarding my companies information?

[SALES]
How much does it cost? “The ^#1 Question”
Can I purchase all of your products and services online?

[SUPPORT]
What if my customers have a problem with the CD?
What if there is a problem with my web site?
The CD will not play in my computer. What is wrong?

[BILLING]
Where do I send payment?
Do you take credit card orders? If so what types?
Can I pay by personal or business check?
How can I reorder CDs ?
Can I pay for yearly web hosting, and other services online?

[PRODUCT / SERVICE SPECIFIC]

   CD Business Cards:
Can you place a particular song on my CD Business cards?
Can you put advertise other businesses and web links on my CD Business cards?
What information will you need to start building my company’s CD business cards?

   CD Resumes:
Can I reorder CD Resume cards?
Do I need to have my resume done before I use your CD resume service?

   Web Sites & Hosting:
What type of web sites are NOT allowed by your company?
Can I advertising space on my web site?
Can I build and update my web site and just have you host it?
Do you update web sites weekly or monthly?
How long does it take to build a web site?

[MISCELLANEOUS]
Can I copy or duplicate the CDs myself?
Can I have my CDs duplicated somewhere else?
Can you remove your company logo and copy rights from my CD project?

[CUSTOMER SERVICE]

 

How long does it take to receive my CD Business cards?
After you have approved the “Pre Master” it takes about 10-15 business days to receive CDs.
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How long does it take to receive my CD Resume cards?
These are short run items and can be done in about 7 days. back to top

How do you address privacy issues regarding my companies information?
We never sell information collected about our customers to others. back to top

[SALES]

 

How much does it cost? “The ^#1 Question”
CD Business Card programming cost $499, $749 and $999. It is determined by the time and size of the programming involved. Visit the Services page for details of each item in greater detail.

CD Resume programming cost $199 and includes 10 CDs. Visit the Services page for details of each item in greater detail.

Web Sites cost; 1 Page-$99, 5 Page-$499, 15 Page-$999. Visit the Services page for details of each item in greater detail. back to top

Can I purchase all of your products and services online?
We have tried to make many of our products and services available online. If something cannot be found please notify us and we try to accommodate your request. back to top

[SUPPORT]

 

What if my customers have a problem with the CD?
Have them contact us and we will assist in technical support. back to top

What if there is a problem with my web site?
Contact us immediately, if the problem is programming or hosting we will correct the problem. You can create a support ticket here
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The CD will not play in my computer. What is wrong?
E-mail us with the problem and we will provide you several solutions that may help. back to top

[BILLING]

 

Where do I send payment?
High Tech Business Cards.com
600 Murfreesboro Rd.
Franklin, Tennessee 37064

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Do you take credit card orders? If so what types?
Yes, we except all major credit cards, including PayPal. back to top

Can I pay by personal or business check?
Yes, work will begin after the check clears. Mail to:
High Tech Business Cards.com
600 Murfreesboro Rd.
Franklin, Tennessee 37064

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How can I reorder CDs ?
Contact us and we will place a reorder for you. You only pay for the CDs unless you make a change to the Master CD programming .   back to top

Can I pay for yearly web hosting, and other services online?
Yes, we have made it easy to pay for hosting and other services.  back to top

[PRODUCT / SERVICE SPECIFIC]

 

   CD Business Cards:

Can you place a particular song on my CD Business project?
Only if you have written permission from the artist. However, we have a large collection of songs and background music royalty free. Our team can find music to fit any project.  back to top

Can you advertise other businesses and web links on my CD Business cards?
Yes, this is a very good way to offset the programming cost of your CD project.  back to top

What information will you need to start building my company’s CD project ?
Just send us your business card, brochure, catalog, photos, and any other information about your company and/or services. Our team of professionals will do the rest.  back to top

   CD Resumes:

Can I reorder CD Resume cards?
Yes, call during normal business hours or e-mail us anytime to place another order.
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Do I need to have my resume done before I use your CD Resume service?
No, we can build a professional resume for you. This fee is in addition to the Resume package price.  back to top

   Web Sites & Hosting:

What type of web sites are NOT allowed by your company?
All services may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold High Tech Business Cards LLC harmless from any claims resulting from the use of the service which damages the subscriber or any other party.

In addition, any site selling or promoting Bulk e-mail services, software and/or e-mail addresses is not allowed.

Note: Pornography and sex-related merchandising are prohibited on all servers. This includes sites that may infer sexual content, ad banners, or link to adult content elsewhere. This is also true for sites that promote any illegal activity or content that may be damaging to our servers or any other server on the internet. Links to such materials are also prohibited.

Examples of non-acceptable content, ad banners or links:

· Pirated software
· Hackers programs or archives
· Warez Sites
· Pornography Sites
· Gambling Sites
· MP3
· IRC Bots

High Tech Business Cards.com will be the sole arbiter as to what constitutes a violation of this provision.  back to top

Can I sell advertising space on my web site?
Yes, as long as it does not violate the restrictions listed above. This is a good way to offset the cost of your web site and provide a revenue stream.  back to top

Can I build and update my web site and just have you host it?
Yes. We will give you web space and access to “c panel” software. However. we do not teach you how to build a web site.  back to top

Do you update web sites weekly or monthly?
Yes, this a one of our strongest points. We feel that if a web site is not updated often then people will stop coming to the site. This is why many web site fail. They were built and never touched again.  Visitors came back to the web site and did not find anything new so they never returned. back to top

How long does it take to build a web site?
Our staff can build a normal 15 page non-commerce site in about 3 weeks after all your company information has been submitted.  back to top

[MISCELLANEOUS]

Can I copy or duplicate the CDs myself?
No, this would infringe on our copyrights and company name. This insures a high quality product with our reputation on the line. back to top

Can I duplicate my CDs somewhere else?
Only with written authorization from High Tech Business Cards.com can another company duplicate any project we create. You must purchase a special waver from us. back to top

Can you remove your company logo and copyrights on my CD project?
Only with written authorization from High Tech Business Cards.com can our company logo and information be removed from any project we create. You must purchase a special waver from us.
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